Support
Account deletion
How to delete your Cherry Pairs account and the data linked to it.
In the app
This is the fastest way: the account is deleted right away.
- Open Cherry Pairs and go to Profile
- Tap Settings
- Choose “Delete Account”
- Confirm the deletion
Without the app
Request received
If this address is linked to a Cherry Pairs account, we’ve sent it an email with a link to confirm the deletion.
The account will only be deleted after you press the button in the email. The link is valid for 24 hours.
What happens to your data
Deleted
- Profile: nickname, avatar, email, country
- Courses and level progress
- Cherries, stars and league rewards
- Friends and friend requests
- Dictionary
- Places in rankings
Kept
- Data the law requires us to keep (for example, about purchases)
- Database backups